Fire and Sunset Soirées

The ship will have an ATM on board providing US currency on Caribbean sailings and Euros on Mediterranean sailings. Any currency exchanges will need to be conducted on land before embarking.

You will be able to pick up The Band at the terminal during embarkation.

Yes, interpreters for the hearing impaired are currently available upon request. Please contact Sailor Services with at least 60 days notice to make this request.

If you have any special requests or need personal accommodations, please contact our Sailor Services Crew or your travel agent, and they'll be able to let the ship know precisely what you need!

Not your average “stock tour” experiences, our Shore Things aim to connect Sailors to paths less traveled within each destination, providing access to local culture and discovery.

While you can start exploring our Shore Things online now, Sailors can book by visiting the Discover tab on the Sailor App, chatting with our Crew or through their travel partner.

All Sailors will be able to book within 120 days prior to their voyage start, and those booked in RockStar Quarters will get early access within 135 days.

Sailors will have the ability to book dining experiences directly from our Sailor App or through a travel agent starting 45 days before departure, and our Sailors booked in Mega RockStar and RockStar Quarters will have the ability to book starting 60 days before.
We're putting the final touches on our other onboard experiences, and bookings for entertainment, spa and tattoo experiences will be available on board.
In the meantime, you can start planning your voyage by checking out our entertainment lineup in our Sailor App, and we will let booked Sailors know when pre-voyage bookings open up.

Yes, service animals are permitted on board. Please be mindful of the number of furry friends you take on your voyage as there is a limited total number allowed per sailing and we must accommodate for all Sailors.

Service animals are dogs that are individually trained to do work or perform tasks for the benefit of an individual with a disability (e.g., guide dogs, hearing-ear dogs, psychiatric service dogs). The task(s) performed by the dog must be directly related to the person’s disability. Individuals with disabilities will generally be permitted to access all the ship’s public spaces accompanied by their service animal.

While we will make every effort to accommodate miniature horses as service animals, we ask the guest requiring the use of a miniature horse as a service animal to contact Sailor Services as soon as possible to assess the miniature horse’s characteristics as a service animal. We’re sorry, but emotional support animals are not service animals. Emotional support animals will not be allowed on board. For more information on service animals, we invite you to visit the U.S. Department of Justice Service Animal FAQs.

Every Virgin Voyages sailing is an experience created exclusively for adults, and the minimum age to book and sail is 18 years old.

Our cancellation policy was created to provide a better experience for our Sailors. Here's what you need to know:

- You have the most flexibility outside of 120 days prior to your voyage. If you're booking at this time, you have a 7-day grace period to request a full refund on your deposit and any other payments made. Refunds will be issued to your original form of payment.
- After the grace period (but still before the 120-day mark), you can receive a full refund on any payments, not including your deposit. For your deposit, you will receive Future Voyage Credit at this time.
- Between 119 and 45 days, any funds paid will be converted to Future Voyage Credit, good to use on any voyage 1 year from the original voyage start date. Sweet deal, huh?
- Within 44 days of your voyage, all funds paid are final. But you do have the option to send a mate in your place up to 48 hours before your voyage, if you really can't sail.

Have more questions? No worries. Our Sailor Services Crew or your travel agent can help walk you through the process. As always, we recommend you purchase our Voyage Protection.

Sailor Loot is our cheeky way of saying onboard credit. Once on board, Sailors can use it to make purchases on items like specialty drinks, spa treatments, tattoos, retail and more!

Unlike Future Voyage Credit, Sailor Loot cannot be used on pre-voyage purchases, including Bar Tab.

All Sailor Loot is dedicated to the sailing it is applied to, and any unused funds will not be refunded or rolled over after the voyage ends.

Clothing irons are a no go on board, but if you need to bring flat iron for your hair, that's ok.

Our cabins serve as the perfect retreat for sailors offering epic comfort and style. They include:

- Roomy Rainshowers
- Mood lighting
- Clever cabin control
- 43"+ 4K flat-screen HDTV with Bluetooth connectivity for mobile phones
- In-room mini bar with ice bucket, bottle opener and glassware
- Bathroom necessities such as shampoo, conditioner, body wash and hand wash
- Hairdryer
- In-room safe (fits 17" laptop)
- At least 4 North American (110v) and 1 European (220v) power outlets, plus 6 USB ports
- Open wardrobe space

As an Adult-by-Design experience, we have an array of carefully selected beer, wine and expert cocktail options shipwide. If you must bring that rare bottle of red you got in the south of France, we get it. Sailors are also welcome to bring two (2) 750mL bottles of wine per cabin in carry-on bags (sorry, no liquor or beer please). Please note, any alcohol in your checked luggage will be collected pre-sailing and returned once your voyage is complete. You are also welcome to bring specialty liquors from a port of call on board. Simply hand them to our security team as you board, and we will hold them until your final night.

While our Sailors are free to voyage at will, some global rules for travel still apply. Our voyages require our Sailors to have a valid passport with an expiration date at least 6 months after the voyage end date. Based on your country of citizenship, some ports may also require a necessary visa to travel back into the homeport after the voyage has completed.

Staying hydrated is a must for well-being at sea (and we prefer our Sailors feel their best), so enjoy any essential drinks on us including water (still and sparkling, of course), non-pressed juice, soda, sachet tea and drip coffee if you need a boost. Since WiFi is as essential as water to us, count that in, too. Entertainment experiences, also included. Plus, we'll cover restaurant dining, tips and group fitness classes, too!

Smoking will only be permitted in a designated smoking room and on the top deck outdoor area. Smoking is not allowed on any cabin terraces.

Smoking of any kind outside of designated areas (even with a "vape" device) will result in a $500 fee, is a material breach of your ticket contract, and may result in you being disembarked at the next port with no refund. Any repatriating fees will be charged to your onboard account.